When you arrive at the airport, you must first go through customs. We can arrange for someone to pick you up at the airport. If you would like this service, please let us know when you make your reservation. Once you have collected your luggage, someone will be waiting for you at the exit with a sign bearing your name.

He will take you to the driver. You can also choose to take a taxi from the airport to the house. This will cost approximately 500,000 Rupiah. For Indonesia, it is necessary to purchase a visa upon arrival. This can be done at the airport, but our advice is to do this in advance via the link below: https://molina.imigrasi.go.id/

Once you have passed through customs, you can exchange money immediately (you cannot use your debit card here). We recommend exchanging around 200 euros so that you have some cash to hand.

You will be welcomed into the house by our housekeepers. They will show you around and show you to your rooms. They will provide food and drinks for the day of your arrival. This will be charged afterwards (see “food and drinks in the house”).

For 30,000 rupiah, you can give your passports to the ladies. They will take the passports to the nearest tourist office to register your stay. This will be arranged by the ladies.

Bath towels and hand towels are provided in the rooms. If you need more, please ask the ladies. The laundry basket in the bathroom is emptied daily and the items in it are washed and ironed. Advice: wash delicate and expensive items yourself. (We are not responsible for damage to
clothing).

The rental price of the house is €40 per person per night, with a minimum of €160 per night. The house has 6 bedrooms and 1 kitchen, which means that a maximum of 12 guests can stay. This amount must be paid 3 months before departure. View all rates on our rates page.

Yes, Villa Heutsputje has free WiFi.

For the first day and breakfast the following morning, we instruct the ladies to ensure that the necessary food and drink supplies are available. If you give the ladies 1,000,000 rupiah, they will provide vegetables, fruit, water, coffee, etc.

For more expensive products such as wine, spirits, meat (they are familiar with chicken), we recommend accompanying them to the supermarket, as they are not familiar with these products. They will write down exactly what is purchased, including what they have bought for the first time. They will contact you if there is an additional charge.

There are several refrigerators and freezers in the house. You can do your shopping at the large Delta supermarkets in Ubud. The driver knows where they are. Remember to bring the cool boxes with you. Every morning, the ladies are in the house from 8 a.m. They will prepare a delicious breakfast of fruit, juices, bread (if necessary, the driver can consult with the ladies every morning
fresh (baguette) bread, croissants, etc.), pancakes, omelettes, bacon and eggs.
The ladies will ask you whether you are eating at home and what you would like for lunch or dinner. You may decide the time yourself.

Yes, everything is there.

Yes, the ladies do the washing and ironing every day. I would advise you to wash delicate items yourself.

They will arrive around 7 a.m. You can simply indicate the day before what time you would like to have breakfast at home. The same applies to lunch and dinner. In principle, they will be there all day, but after lunch they will go home to get ready for the evening.

Of course! You can discuss with them what you would like to eat. Upon arrival, I would give them money for groceries. She will keep track of the receipts and if the money runs out, she will let you know. They are able to serve three meals a day. The ladies can arrange the groceries themselves, which the guests must pay for in advance.

The visa can be applied for upon arrival at the airport, but due to long queues, it is advisable to arrange it before departure.

The driver costs 150,000 rupiah per day. Please settle this with the driver on the first day of your holiday to avoid any confusion. If the driver takes you somewhere during the day, he will receive an additional 50,000 rupiah. If he also takes you somewhere in the evening, he will receive an additional 50,000 rupiah. Please note: this is a tip, so please pay the driver immediately.
When refuelling is required, the driver will inform you. You can then give him the money for refuelling. If trips are planned, you can discuss this with the driver in advance. He can also give you some useful tips!

Incidentally, the driver will pick you up from and drop you off at the airport.

You can also choose to hire a car. A 4-seater car costs 350,000 rupiah per day, a 5/6-seater car costs 550,000 rupiah per day and a 7/10-seater car costs 750,000 rupiah per day. This does not include petrol. If you wish to do so, please let us know when booking your stay if you would like us to arrange this for you. These costs must be paid to the driver on the first day of your holiday.

During your stay, a masseuse will register with you and, if required, you can make an appointment with her for a massage, manicure or pedicure at home.
Massage 150,000 Rupiah per hour
Manicure or pedicure 100,000 Rupiah